Punishment is assigned by the Guard; disputed cases are handled by the Court. The table is the Guard's default guideline; it does not bind the Judge.
Everything except a verbal warning goes into the violation history and is visible on the profile.
Types of punishment
• Verbal warning — not logged in the history.
• Muting (mute) — a ban on writing in general chat and private messages; the offender's messages from the last hour are deleted.
• Imprisonment — a ban on moving around and communicating in public places.
• Burial in the Garden of Memory — only by a Judge's decision, lifted by their pardon.
• Account ban — Keepers only.
Muting and imprisonment last no more than 30 days. A reason is always given.
Chat violations (first offense → repeat offense)
• Flooding (5.4.5) — warning → mute 10–30 min.
• Euphemisms in place of swearing (5.4.8) — warning → mute 10–30 min.
• Profanity (5.4.1) — mute 10–30 min → 60 min.
• Insulting a resident (5.4.2) — mute 30–60 min → 180 min.
• Insulting two or more residents (5.4.10) — mute 180 min → 1 day.
• Trade ads more often than once per 30 minutes (5.4.7) — warning → mute 10–30 min.
• Asking to be punished (5.4.9) — warning → mute 1 day.
• Provoking a violation (5.4.11) — warning → mute 60 min.
• Propaganda, intolerance, agitation (5.4.2, 5.4.3) — mute 120 min → 7 days.
• Discussing the Keepers' actions, insulting guilds (6.1.5) — warning → mute 60 min.
• Provoking the Keepers, attempting to mislead (6.1.4) — mute 1 day → 7 days.
• Links and advertising of third-party projects (2.3) — mute 180 min → 30 days and a Court claim.
World violations
• Insults in the Tavern, the Municipality, or public texts (5.4.1, 6.1.4) — jail 7 days → 30 days.
• Transferring valuables between your own characters (5.1.3) — confiscation and jail 7 days → ban.
• Match-fixed battles (5.1.4) — jail 7 days → 30 days and a claim.
• Boosting wins, rating, or achievements (5.1.6) — jail 7 days → ban.
• Exploiting game bugs (5.2.1) — confiscation and jail 7–28 days → ban.
• Third-party programs and bots (5.3.1) — jail 7–28 days → ban.
• Threats and insults toward Keepers outside the game (2.2) — ban → permanent.
• Attempting to obtain someone else's password, impersonating a Keeper (2.6) — permanent ban with confiscation of property.
Keepers' aides
Guild members are held to a stricter standard: the first chat violation is a 60-minute mute, after that it's up to the guild leader's decision.
Everything except a verbal warning goes into the violation history and is visible on the profile.
Types of punishment
• Verbal warning — not logged in the history.
• Muting (mute) — a ban on writing in general chat and private messages; the offender's messages from the last hour are deleted.
• Imprisonment — a ban on moving around and communicating in public places.
• Burial in the Garden of Memory — only by a Judge's decision, lifted by their pardon.
• Account ban — Keepers only.
Muting and imprisonment last no more than 30 days. A reason is always given.
Chat violations (first offense → repeat offense)
• Flooding (5.4.5) — warning → mute 10–30 min.
• Euphemisms in place of swearing (5.4.8) — warning → mute 10–30 min.
• Profanity (5.4.1) — mute 10–30 min → 60 min.
• Insulting a resident (5.4.2) — mute 30–60 min → 180 min.
• Insulting two or more residents (5.4.10) — mute 180 min → 1 day.
• Trade ads more often than once per 30 minutes (5.4.7) — warning → mute 10–30 min.
• Asking to be punished (5.4.9) — warning → mute 1 day.
• Provoking a violation (5.4.11) — warning → mute 60 min.
• Propaganda, intolerance, agitation (5.4.2, 5.4.3) — mute 120 min → 7 days.
• Discussing the Keepers' actions, insulting guilds (6.1.5) — warning → mute 60 min.
• Provoking the Keepers, attempting to mislead (6.1.4) — mute 1 day → 7 days.
• Links and advertising of third-party projects (2.3) — mute 180 min → 30 days and a Court claim.
World violations
• Insults in the Tavern, the Municipality, or public texts (5.4.1, 6.1.4) — jail 7 days → 30 days.
• Transferring valuables between your own characters (5.1.3) — confiscation and jail 7 days → ban.
• Match-fixed battles (5.1.4) — jail 7 days → 30 days and a claim.
• Boosting wins, rating, or achievements (5.1.6) — jail 7 days → ban.
• Exploiting game bugs (5.2.1) — confiscation and jail 7–28 days → ban.
• Third-party programs and bots (5.3.1) — jail 7–28 days → ban.
• Threats and insults toward Keepers outside the game (2.2) — ban → permanent.
• Attempting to obtain someone else's password, impersonating a Keeper (2.6) — permanent ban with confiscation of property.
Keepers' aides
Guild members are held to a stricter standard: the first chat violation is a 60-minute mute, after that it's up to the guild leader's decision.
Arguing with a guard in general chat is a separate violation (item 6.1.5). If you think a punishment is unfair, file an appeal — see the “Courtroom” section.